ImpactStory

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Key Steps in Outcome Management

This is the first in a Urban Institute series of guides to help nonprofit organizations that wish to introduce or improve their efforts to focus on the results of their services. This first guide, entitled Key Steps, provides an overview of the outcome management process, identifying specific steps and providing suggestions for examining and using the outcome information

The Generalizability Puzzle

The Stanford Social Innovation Review's Generalizability Puzzle is a paper that recognizes that any practical policy question must be broken into parts. Some parts of the problem will be answered with local institutional knowledge and descriptive data, and some will be answered with evidence from impact evaluations in other contexts. The generalizability framework set out in this paper provides a practical approach for combining evidence of different kinds to assess whether a given policy will likely work in a new context. If researchers and policy makers continue to view results of impact evaluations as a black box and fail to focus on mechanisms, the movement toward evidence-based policy making will fall far short of its potential for improving people’s lives.

Ten Reasons Not to Measure Impact—and What to Do Instead

Ten Reasons Not to Measure Impact—and What to Do Instead, a Stanford Social Innovation Review article, simplified the task of improving data collection and analysis with a three-question test. The author emphasized that if your organization cannot answer yes to at least one of the following questions, then your organization probably should not be collecting data. 1) Can and will the (cost-effectively collected) data help manage the day-to-day operations or design decisions for your program? 2) Are the data useful for accountability, to verify that the organization is doing what it said it would do? 3) Will your organization commit to using the data and make investments in organizational structures necessary to do so?

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