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VIDEO: Are Anonymous Surveys Necessary?
VIDEO: Learn about different ways a survey can be anonymous, including the pros and cons of each.
March 25, 2024
How to Turn Narrative Survey Responses into Data You Can Use
I almost always recommend including open-ended questions at the end of surveys. This allows you to get some free-form, narrative responses from your clients. These narrative responses can be rich and detailed, and can give you valuable, unexpected information. But, what do you DO with them?!?
March 9, 2024
VIDEO: How to Turn Narrative Survey Responses into Data You Can Use
VIDEO: I almost always recommend including open-ended questions at the end of surveys. This allows you to get some free-form, narrative responses from your clients. These narrative responses can be rich and detailed, and can give you valuable, unexpected information. But, what do you DO with them?!?
Why Benchmarking Doesn’t Work in the Social Sector
Benchmarking in the social sector is tricky because – while more productivity (i.e., serving more people) and more impact (i.e., more goodness in the world) seem like they would always be desirable – that’s not always the case! More is not necessarily better, and efficiency is often not the goal.
February 26, 2024
VIDEO: Why Benchmarking Doesn’t Work in the Social Sector
VIDEO: Benchmarking in the social sector is tricky because – while more productivity (i.e., serving more people) and more impact (i.e., more goodness in the world) seem like they would always be desirable – that’s not always the case! More is not necessarily better, and efficiency is often not the goal.
3 Tips for Getting AUTHENTIC Survey Responses
Nonprofit clients are often grateful, and they probably don’t want to insult you. How do you not just get a lot of “strongly agree” answers that don’t help you improve programming? Read more about three tips to help ensure they tell you the good, the bad, and the ugly!
February 11, 2024
VIDEO: 3 Tips for Getting AUTHENTIC Survey Responses
VIDEO: Nonprofit clients are often grateful, and they probably don’t want to insult you. How do you not just get a lot of “strongly agree” answers that don’t help you improve programming? Read more about three tips to help ensure they tell you the good, the bad, and the ugly!
The Trick to Defining Success in the Social Sector
In 20+ years of working with social sector partners, I’ve never met a single person who does not really, really want there to be a single number – like “profit” – that nonprofits can use as a simple, clear indicator of success.
January 22, 2024
VIDEO: The Trick to Defining Success in the Social Sector
VIDEO: In 20+ years of working with social sector partners, I’ve never met a single person who does not really, really want there to be a single number – like “profit” – that nonprofits can use as a simple, clear indicator of success.
The Power of a Strong Framework
The work of nonprofits is complex. You surely have a deep, internal sense that your work is powerful and impacts the people you work with. Expressing this power and impact with coherence can be challenging.
January 7, 2024
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