How to Write Awesome Survey Questions -Part One
This guide explains how to write clear, concise survey questions that will collect accurate data. This guide is best for basic quantitative surveys, needs assessments, simple baseline and endline surveys in the form of written surveys for individuals who are literate.
Delivering on the Promise of Nonprofits
The authors, of the Bridgespan Group, say organizations should start by rigorously addressing a few interdependent questions: Which results will we hold ourselves accountable for? How will we achieve them? What will the results really cost, and how can we fund them? How do we build the organization we need to deliver those results? Together, those questions provide a framework for developing pragmatic, specific plans of action.
Why Customer Feedback Tools Are Vital for Nonprofits
The William and Flora Hewlett Foundation to joined forces with Bill and Melinda Gates Foundation, the James Irvine Foundation and many other grantmakers in a funder collaborative called the Fund for Shared Insight to create tools that will make it simple and affordable to listen to clients. This is especially important in the nonprofit world where recipients of services and products usually can’t vote with their wallets.
Outcome Indicator Project
The Outcome Indicators Project, a joint project of the Urban Institute and The Center for What Works, provides a framework for tracking nonprofit performance. It suggests candidate outcomes and outcome indicators to assist nonprofit organizations that seek to develop new outcome monitoring processes or improve their existing systems.
Assessing Community Needs and Resources
The Community Tool Box is a service of the Center for Community Health and Development at the University of Kansas. This toolkit provides guidance for conducting assessments of community needs and resources.