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3 Tips for Getting AUTHENTIC Survey Responses


Nonprofit clients are often grateful, and they probably don’t want to insult you. How do you not just get a lot of “strongly agree” answers that don’t help you improve programming? Read more about three tips to help ensure they tell you the good, the bad, and the ugly!

February 11, 2024


The Trick to Defining Success in the Social Sector


In 20+ years of working with social sector partners, I’ve never met a single person who does not really, really want there to be a single number – like “profit” – that nonprofits can use as a simple, clear indicator of success.

January 22, 2024


The Power of a Strong Framework


The work of nonprofits is complex. You surely have a deep, internal sense that your work is powerful and impacts the people you work with. Expressing this power and impact with coherence can be challenging.

January 7, 2024


How Do We Know We are Doing Good?


I think of this community as being one of philanthropists – in the true meaning of the word: “loving people.” This is a community actively loving people every day.

December 18, 2023


Graphs that Help You Ask Important Questions


This weekend, I was thinking about how data can be used for good, and how data can be used for evil. So today, I thought I’d talk about how you can use graphs to understand your data in ways that build trust and understanding (good) or they can obscure the truth and promote stereotypes (evil).

December 4, 2023


A Strategy for Co-Building Knowledge


What if… we established uncomplicated, sector-specific structures, defined metrics, and capacity for tracking, analyzing, and using impact data?

November 21, 2023


Insights Lead to Action


I was meeting with a funder last week, and they were asking me to confirm they were making good data-driven insights. They were not feeling clear about exactly what an insight is. These are super smart and insightful people, so they can’t be the only one wondering this. For all you co-wonderers – this blog’s for you!

November 7, 2023


18 Ways to Say “Impact”


A topic that came up recently in the ImpactStory Academy is all the different words for IMPACT. I started a quick list and came up with 18 different words – I know, right!

October 19, 2023


The Secret to Unbiased Understanding of Your Data


I’ve worked with hundreds of social sector leaders and everyone is worried about understanding their data in the most objective way possible.

October 8, 2023


2 Foolproof Ways to Increase Survey Response Rates (and it’s not magic!)


2 Foolproof Ways to Increase Survey Response Rates It’s not magic! September 26. 2023 Maryfrances Porter Whenever I speak, survey development is BY FAR the most popular topic. I often […]

September 24, 2023


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